All-in-One Messenger Hub
Privacy Policy
Last updated: January 2025
At All-in-One Messenger Hub, we are committed to protecting your privacy and ensuring you have a positive experience on our website and while using our application. This Privacy Policy explains our information practices.
1. Information We Collect
Account Information
When you create an account, we collect your email address and account information. This is used solely for authentication and account management.
API Keys and Credentials
If you provide AI provider API keys (OpenAI, Claude, OpenRouter), these are encrypted and stored securely on our servers. We never access your API keys except to make API calls on your behalf as requested.
Usage Data
We collect anonymized usage data such as which features you use, how often you use them, and general performance metrics to improve our service.
Crash and Error Reports
When crashes or errors occur, we collect stack traces and error information (via Sentry) to help us fix bugs and improve stability.
Conversation Data
We do NOT store your conversations or message content by default. Your conversations stay on your device and on the respective messaging platforms.
2. How We Use Your Information
Service Delivery
We use your information to operate, maintain, and provide the features and functionality of All-in-One Messenger Hub.
Improvement
Usage data helps us understand which features are valuable and how to improve the application.
Security
We monitor for security issues and fraudulent activity to protect your account and data.
Communication
We may use your email to send important updates, security alerts, or customer support messages.
Analytics
We use Firebase Analytics and Microsoft Clarity to understand user behavior and improve user experience.
3. Data Security
Encryption
API keys and sensitive data are encrypted at rest using industry-standard encryption protocols.
Secure Storage
We use secure storage mechanisms to protect your data from unauthorized access.
Transmission Security
All data transmitted between your device and our servers uses HTTPS/TLS encryption.
Access Control
Only authorized employees with legitimate business needs have access to your data.
4. Third-Party Services
AI Providers
When you use AI features, your messages and prompts may be sent to your chosen AI provider (OpenAI, Anthropic, OpenRouter, etc.) according to their privacy policies.
Analytics
We use Firebase Analytics and Microsoft Clarity for usage analytics. These services may collect anonymized data about your usage patterns.
Crash Reporting
We use Sentry for crash reporting, which collects error data and stack traces to help improve reliability.
Messaging Platforms
When you connect messenger platforms (WhatsApp, Telegram, etc.), you authorize the application to access your account with those platforms according to their terms.
5. Data Retention
Account Data
We retain your account information as long as your account is active and for a reasonable period after deletion for backup and legal purposes.
Conversation Data
Conversations are not stored on our servers by default. Logs and activity data may be retained locally on your device.
Usage Analytics
Anonymized usage data may be retained for up to 24 months for trend analysis and service improvement.
Crash Reports
Crash reports are retained for 90 days or until fixed, whichever comes first.
6. Your Rights and Choices
Access
You can request access to the personal data we hold about you at any time.
Correction
You can correct, update, or modify your account information in your profile settings.
Deletion
You can request deletion of your account and associated data. We will delete your account information within 30 days, except where required by law.
Opt-out Analytics
You can opt-out of analytics collection in your application settings.
Portability
You can request your data in a portable format for transfer to another service.
7. Children's Privacy
Age Requirement
All-in-One Messenger Hub is not intended for children under 13 years of age. We do not knowingly collect information from children under 13.
Parental Guidance
If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.
8. International Data Transfers
Cross-Border Transfers
Your data may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection rules.
Legal Frameworks
We rely on appropriate legal frameworks and mechanisms to protect your data when transferring internationally.
9. Changes to Privacy Policy
Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Notification
We will notify you of significant changes via email or through the application before they take effect.
10. Contact Us
Privacy Questions
If you have any questions, concerns, or requests regarding our privacy practices, please contact us at [email protected]
Data Protection Officer
You can also reach out to our Data Protection Officer for privacy-related inquiries.